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  • 31 August, 2015

    The Snowy Mountains is perfect for an action packed getaway with a great variety of things to see and do. Spring is the right time to see the mountains at their lushest. Snow melting, rivers flowing, and the summer activities just beginning.

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About Aspire

Management & Marketing Services for Resort, Hotel and Accommodation Property Owners

Launched in August 2008, Aspire Apartments & Resorts is a premium accommodation brand that offers a selective range of accommodation options at hotels,motels, resorts, retreats and apartments in some of Australia,Vanuatu, and New Zealand's most sought after destinations.
Superbly located and offering you comfort, style and service, with an aspiring choice of accommodation styles, all designed to ensure an exceptional stay for the modern business and holiday traveller.
Now located in some key visitor destinations around Australia, Vanuatu and New Zealand, Aspire Apartments & Resorts offers premium serviced resort accommodation with full self-catering facilities, ideal for couples, families or groups.
We are a management and marketing services company that support independently owned accommodation (motel, apartments, hotel and resort) properties which complement the participating properties in our network. We are dedicated to maximising returns for our property owners and managers, to ensure their capital investment continues to flourish. 
Our services range from a strategic review of operational performance and marketing, to day to day assistance with marketing and management of accommodation assets.  We offer brand, marketing, technology, operations and onsite management support. 
Each property is selected based upon its own distinctive style and sophistication. The location is instrumental in defining the property's character and the aim is to be indulged in every sense, so guests can expect distinctive, quality, accommodation in keeping with the property’s style and surrounding environment.
The Aspire Apartments & Resorts group provides our clients with support in the following areas:

  Operational Support Services

  • Resort  Development and Strategic Planning
  • Market Evaluations
  • Service Standards - Development & Management Processes
  • Accommodation and Operational Services Audit
  •  Hotel Guest Exit surveys/Customer complaint resolution processes
  • Business Planning
  • Group Buying Power
  • Hotel/Resort Product Evaluation and Assessment

    Marketing Support Services

  • Group Branding and Marketing
  • Collaborative/Brand marketing programs
  • E-Marketing & Web Site Management
  • Relationship marketing to past guest databases (Direct mail, email)
  • Direct marketing, letterbox drops, shopping centre promotions
  • Advertising programs (press, radio and TV)
  • New Product and Serrvices Development
  • Public Relations Program Management & Coordination

Sales Support Services

  • Inbound Tour operator selection and negotiation
  • Wholesale trade channel operator selection and negotiation
  • Ongoing sales calls to Travel Product Managers and Travel Agents
  • Trade show representation
  • Accommodation & Tour/Attraction Product packaging

  Techology Support Services

  • Last minute website channel management systems
  • Website design and development
  • Internet booking system integration with Property Management Systems (PMS)

Our management team comprises: 

Stephen Turnbull - MBA, B.Bus, FAMI, CPM, AFAIM

  Managing Director
 Theprincipal of Aspire Apartments & Resorts is Stephen  Turnbull.

He has extensive experience in management in retail travel   marketing, holiday resorts and hotel marketing with executive general manager roles in companies including Flight Centre, Harvey World Travel, Radisson Treetops, Central Apartments & Hotels and S8 resorts.
Prior to this he worked as a senior marketer in major Australian banks & communication companies including Westpac, Heritage Bank, National Australia Bank, State Bank NSW, Telstra and OTC.

Deanne Atkinson

Manager, Aspire Alpine Gables, Snowy Mountains

Deane has been working for the property since 2007, initially as the front office manager, undertaking book-keeping and payroll tasks.

With a strong background in management, she has excellent organizational and people skills and has assisted the growth of Aspire Alpine Gables by almost 100% over the last four years.

Jennifer Foster

Manager, Aspire Hotel Chino, Brisbane

Jennifer is an ex-Travel Consultant with over 15 years industry experience in Australia and overseas.
 Jennifer has previously worked for Carlson Wagonlit, Flight Centre and Condor Travel in travel roles.
 She started originally as the Corporate Sales Manager for Aspire and has been the Manager, Aspire Hotel Chino since Januay 2014.

Kenn Holmes

Corporate Sales, Brisbane

Kenn has spent 30 years in tourism and hospitality, so he has a great passion for the industry. He has travelled to 17 countries including Vanuatu, PNG, New Caledonia and the USA.

He has proven ability to sell, service and retain customers across different market segments. Kenn is responsible for maintaining strong relationships with the corporate & retails travel industry on behalf of Aspire client properties.

Kenn has previously worked for Currumbin Wildlife Sanctuary, Peppers Hotels & Resorts, Sheraton Brisbane, Hyatt Sanctuary Cove, Dreamworld and Pan Pacific Hotels.

Azzra Hughes

Marketing Co-ordinator

Azzra has previously worked in hospitality and marketing roles, including running her own promotions and modelling business.
She also has experience working in the front office of an accommodation business on the NSW coast.
Azzra is primarily responsible for mainstream advertising, brochures, campaigns, radio and press promotions and email marketing.
Nigel Pilkington

General Manager, New Zealand

Nigel has a strong travel background and 28 years experience in marketing communications and advertising management at senior levels. He has worked in marketing roles for organisations as diverse as Armourguard, Seiko Time and New Zealand News.

His public relations and advertising experience includes account service/strategy for accounts including TV NZ, Passport Holidays/United Travel, Golden Holidays, Villa Maria Wines, Australian Tourist Commission, The Northern Territory Tourist Commission, Air Caledonie International, Tourism Queensland, Cook Islands Tourism Corporation, Tourism Gold Coast, Tourism Sunshine Coast, Our Pacific, Norfolk Island Tourism and Eurotec Limited.